Knowing your actual rights and how to handle collections calls without dread or getting taken advantage of.
Collections calls are designed to create urgency and pressure, and most people don't know their actual rights well enough to push back or negotiate confidently. This guide changes that.
Inside: what debt collectors can and can't legally do, scripts for handling a collections call calmly and effectively, negotiating a settlement or payment plan that actually works for you, and recognizing predatory or illegal collection practices. Practical and empowering. Available in print (8.5×11, binder-ready) and digital (6×9, phone-optimized) formats.
Knowing your actual rights and how to handle collections calls without dread or getting taken advantage of.
